LB unable to discover new GRBL (NEJE) laser on USBc to USBa adapter, or other adapters

If you search this forum for “NEJE laser” you will see many posts about how to setup and have LightBurn work with your system.

And there is a representative from NEJE Laser who hangs out in here, responding to issues with this gear. @NEJE_Laser, any feedback for this you could provide?