Licence two computers

I have two computers
1 is in my office and the second I put in my garage for the laser.
when I enter the key in the software which is in the garage and which is well connected to the internet, a message tells me that the key is not valid. ?
Thanks for your help

sorry for my poor english

How are you entering the key? If you’re manually entering it then it may be possible that you’re entering the values incorrectly. Try copy-paste from the original email that included the key.

this is the way i always use copy-paste

Can you confirm the exact error message?

Please do not include anything that would show your actual key.

thank you find solution

What ended up being the problem?

the network I believe internet merci

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