License Key Old Computer Erased

Hi! I searched the forum, but didn’t see a direct answer. I got a new computer and didn’t deactivate my license key on my old machine before I erased it. I have a license through Thunder Laser. They suggested I contact you to get the license key assigned to my email so I can manage it and use it on my new computer. I emailed support yesterday but haven’t heard anything. I can’t use my software right now until I get this resolved. I’d appreciate any help!

Yes, thank you for drawing our attention to this. I have addressed and responded to your email request. (see what was sent below.)

Thank you for the post on the forum. That helped me find you in our systems. I have made the requested changes, so you should now have access to the License Management portal found here: How to access the license portal to manage your own activations

If you experience any issues, please let us know.


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