Hi,
My trial period will end at tomorrow, and I think I will purchase a license, but I have a question about the update subscription and bugfix releases.
If I purchase a license I will have 1 year upgrade subscription, but what happens with bugfix releases after the one year expires?
I mean:
I purchase a subscription tomorrow, 2022-03-11
You release V1.2 at 2023-02-01
I upgrade to V1.2 from 1.1, but it is bugus, I can’t use it.
You release V1.2.1 with 10 bugfixes at 2023-03-12, but my license expired yesterday.
Which happening now?
I need to pay and extend my subscription with one year for this bugfixes, or downgrade from v1.2 to v1.1
The bugfix releases is always granted for a latest version which I own and I can update from v1.2.0 to v.1.2.1 without restrictions?
Thanks for you reply!
Rick
(Technical Evangelist)
March 10, 2022, 8:10pm
2
We do not currently separate fixes from new feature releases in the way you are thinking. The license comes with 365 days of access to our latest work. We offer a Renewal, which allows for another 365 days of access. Anything we release within that time, you can access and have available to update the version you are working with. You can purchase more than one Renewal at a time if that helps you stay current. You are not required to purchase renewals, as the license will work forever.
Review this for How the License Works,
We get asked this a lot, so here it is:
You pay once, the software will work forever as long as you have your license key. The key lets you install on up to two machines, and it can be easily moved if you get a new computer. If you need to install on a 3rd machine, we’re happy to update your license to allow it, at no cost.
The license key has an expiry date - a year from when you first activated it. When it expires, it’s still valid, you just don’t get updates anymore. If you download a versi…
Thank you, understand it.
1 Like
system
(system)
Closed
April 9, 2022, 11:25pm
4
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