Lightburn says laser is disconnected

[Rick (Technical Evangelist)]

For USB, this is worth review, Connection Issues - LightBurn Software Documentation

@redsail

We are presently using a USB cord to connect which doesn’t make any sense. Ethernet should work perfectly.

Can I assume you used to connect via Ethernet, and are having issues with that? Your wording is not clear.

This is worth review for connecting via Ethernet,

How do I connect a Ruida controller with Ethernet?

Setting up a Ruida controller to connect via Ethernet isn’t hard, but it’s not quite as simple as just plugging it in. Follow these steps: 1) Get the IP Address of your computer: For Windows: Open a command prompt (click the Start button, type CMD, and hit enter). Type IPCONFIG and press enter. You’ll see something like this: [image] The one labeled ‘IPv4 Address’ is the interesting part - this is the network address of your computer on your local network. The first 3 groups of numbers …