Message to Oz from Fish

just purchased your software, great product. extremely easy to use, particularly like the trace function. I also wish to thank your for the help you have given me with the problems I have encountered.
unfortunately, I have another issue. I have amassed a number of files that I wish to now delete but cannot do so, I get a message stating: file is open in a COM SURROGATE.
suggestions, please.

That’s the thumbnail previewer, but it shouldn’t be holding files open. You should be able to just drag the files into the trash bin - does that work?

You can also log out of windows or shut down / restart, and that should work too. The files should only be open in the thumbnail previewer long enough to make the preview, and then it’s cached.

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.