New User HELP error 25

[joel1 (Joel)]

Also follow this new thread, looks like a rep from Ortur is on it.

Ortur Laser Master 2 Not Burning

Hi! Need Some help! The lasers light turns on when I send a project to the laser and it traces the art as if it was burning but no burning takes place. Ive updated everything and have retried everything. Any help would be greatly appreciated!