Ortur Laser Master 2 Pro - Laser won't turn on

Ortur Laser Master 2 Pro - Laser won’t turn on
Everything is working except the laser. When I press the low power button, nothing. Any help appreciated. I am about to box it up and send it back.

Can you follow the laser cable down to the connector with the “L” label
Unplug and look inside, do you see any bent pins in the connector?

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