I have just received my new Laser Master 20 and thought it would be easy and fast to setup. Assembly was indeed easy. Since I’m a fresh Ubuntu User I first tried to run the engraver on the Ubuntu computer. I couldn’t establish a connection so i switched to my old macbook pro, which was recently replaced by the linux computer.
On the Macbook, the Laser Master was directly recognized and after adjusting the belts, the Laser has been moving around as it should. I assume the wiring is correct, because there was only one way to put things together and I have doublechecked the wiring in the instructions.
But the Laser didn’t light up. With research I found the fire button to adjust the laser, but also this did not work. Also the adjusting on the bottom is really heavy to move, I don’t know if that is normal.
According to my so far research the laser itself might be broken. Is that correct, or are the other options what I could check before the Ortur customer Support?
Thanks to everyone in advance!