Ortur questions

hello.i have a problem with my ortur laser master 2.it does want to work.i have tried on my mac,first the lightburn recognised the machine,but after did not moved,and after a couple of trying the machine stopped,no reaction…the power buttom is dead,but with the reset is working,the computer recognise it,but dont move,and in the lightburn none,i have tried on windows with laser grbl,but nothing,also i have already upgraded…thanks zour help

@OrturTech might be able to help you with this, though I recall updating from the Mac can be troublesome.

This thread talks about issues with updating the firmware: