Reset Key computer died

My Pc died a couple weeks ago, I have since built a new one and need to reset my key

Two options. If you have access, you can use the license management portal as described here: How to access the license portal to manage your own activations

Otherwise, send an email with key or order information to support at lightburnsoftware dot com, and we can help sort there.

I see you in our system using the email you used to register here and see one computer on your key. I can clear if that helps. Let us know. :slight_smile:

Rick that would be great, Can the original Key be emailed? The original PC is totally dead

You don’t need it emailed - Click right here: >> License Portal << and read the post. If you use the portal, it will show you your key, and let you remove a dead computer from it as well.

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