Ruida USB Connection Issues

On MacOS you won’t get that option, and the problem is MacOS itself. Apple included a device driver that conflicts with the one for the Ruida controller USB chip, and they basically fight over who gets to talk to it.

A new driver was released that seems to work for most:

If that doesn’t work for you, I’d suggest a wired Ethernet connection - it’s about double the speed, and quite robust.