Wow just wow…
I grant you that I read right over the part on your page where it states that a new
license key would not be issued when I upgraded… However the response i got when I asked about
receiving a key… How can i say this rude, completely non-professional and aggravating.
I understand that questions on things like this should be obvious can be aggravating I mean I
I worked on computers for 31 years. MISTAKES happen. If i spoke to my customers the way
your support team did to me frankly i would have gone out of business. Are we in the point of
society where a simple mistake, a simple overlooking of something can’t be acknowledged and answered in kind. This is simply inexcusable and it saddens me cause you have a good product.
But tour the laser community very long and you’ll quickly discover people are hoping for a new
company with a similar product it appears on the peruse the scene, soon and soon you’ll read about others having experienced the shallow same inconsiderate behavior from this company.
I also don’t understand WHY when upgrading from version to the next you calendar days do not reset. I should have reset to zero. ALL the other companies I have ever dealt with similar products ALWAYS restarted the days… is this company really that CHEAP.