Unable to launch Lightburn with MacBook Pro

After downloading and attempting to launch Lightburn, it simply will not open. It works on my surface pro but not on the MacBook Pro. Error comes up with LightBurn.v1.3.01.dmg Device Not Configured

Using macOS High Sierra

did you see this:

Thank you for the link. It doesn’t address my issue. I can’t even launch the software to add the laser. The software won’t open on the MacBook.

I might suggest you review the following section of our documentation.

This is complete with video instructions to address the issue you are encountering. :slight_smile: Have a go with that, and please let us know how you progress.

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