When your old computer dies, can you trash the license it used?

[CNinja (Jon Bunce)]

Good morning LBers.

Just came into the office and started up the laser, but functions disabled. Finally remembered that I went in trial mode as I couldnt activate my license on this new (replacement) desktop I have here.

I probably should of got in touch sooner. Can I trash the usages on my license and start fresh with the 2 computer rule (I really only need 1 from now on) my licensed email is jon@computerninja.uk

Be good to start getting my orders out the door again today if I can

[jpjacobs (jj)]

Hello,

Please see the following help sections regarding licenses and managing them:

How the LightBurn license works

How to access the license portal to manage your own activations

The license system used by LightBurn has a web portal that users can access to view the computers on their license, and do some basic tasks like remove a computer that has failed. If you purchased your key from LightBurn directly, you will have access to this portal. If you purchased from a 3rd party vendor, we would need to assign your license key to your email address for you to use this (email support@lightburnsoftware.com with your name and license key to have us do this). To access the l…

[CNinja (Jon Bunce)]

Thank you for that. I did think this may be the case. And its far too early for me to be sensible and search, for that I apologise.

[jpjacobs (jj)]

Haha no worries, we are here to help