Gallie970
(Dawn bieber)
February 3, 2021, 4:50am
1
Using ortur master 2 with lightburn. Can’t get laser to burn anything! Got it to make a dot once. Been trying for 6 hours! Please advise??’
Kris1
(Chris)
February 3, 2021, 5:23pm
2
Hi, I don’t have an answer to your question but the more information you can leave the better.
screenshot of your settings, copy of the console read out.
Pretty much as much info as you can, the faster you get a reply.
Hopefully you fixed it already …
Rick
(Technical Evangelist)
February 3, 2021, 6:28pm
3
Welcome @Gallie970 , we are here to help. @Kris1 is correct, we do need further information to be of value to you. I offer this for clarity and to help you help us.
Folks,
When asking for support for LightBurn via this forum, email or anywhere else, please keep the following tips in mind for the fastest and most helpful answers.
Please provide these details:
What machine do you have?
What controller does it have , and what firmware it is running?
Are you running the latest version of LightBurn?
Is the issue new, or has it happened before? What kind of computer is it, and what Operating System is it running?
Please note these things:
Please speak in co…
Please Help Us Keep the Forums Organized and Support Efficient [PLEASE READ THIS]
Hi Folks,
As the LightBurn user base continues to grow, it becomes more and more challenging to make sure everyone that needs help, gets help. So please help us keep the community organized in these simple ways so that everyone, including LightBurn staff members and other members of the community, can be most efficient when providing support:
First, please ask for help properly, providing details such as what ma…
system
(system)
Closed
March 5, 2021, 6:28pm
4
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