Connection from brand new Gateway Computer

I have been using Lightburn for over 3 months and i recently updated to 1.2.04 and cannot get Lightburn to recognize my X-Tool D1. I have replaced my USB cable and a new computer. It recognizes about a dozen other lasers by no x-tool.

You have a dozen different lasers hanging off your system?


Generally this is a driver issue… especially on windows.

Try this link and see if you can confirm the problem.

Good luck

:smile_cat:

It just seems funny in that as soon as it updated it was asking me to find my laser and it didn’t show my laser as it had before. I think the new patch was defective and left out the driver.

I’m sure Lightburn calls standard os api’s for usb i/o…

The driver lives between the machines hardware and the os…

If something like this could be missing, all usb machines would fail to operate with this upgrade …

Something else is happening…

:smile_cat:

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