Failed to connect to the server due to network error - Trial version MacOS

[Rick (Technical Evangelist)]

I share a few posts with options for connection and things to check. Please let us know how you progress.

Licensing Setup - Configuring different license options

LICENSING SETUP Allowing all users on a computer to use the same ‘System Locked’ license: A System Locked license is locked to the computer it is activated on, allowing all users on the same computer to use the same license without sharing login info. Any LightBurn key can be set up as System Locked. Windows 1: Update to the latest version of LightBurn and make sure it’s installed and licensed as normal. Close the program or the rest of the process will not work. 2: Open up a command promp…

“Failed to connect to server due to server error” message:

“Failed to connect to server due to server error” message: Server error means that the software isn’t able to connect to the license server for some reason. Try again to make sure it wasn’t a temporary glitch. If you have a firewall, you might need to tell it that LightBurn is allowed to talk to the internet If you have a firewall, you can whitelist api.cryptlex.com port 443 (the license server) If you are behind a proxy, you may need to enter the proxy details into the license screen in Ligh…

License Connection through Proxy

Our School has a proxy so we cannot connect to the license server. Do you have Windows environment settings we can add to “let the software know” to go through a proxy, i.e. TI software use: In the Variable name field, type TI.HttpsProxy. In the Variable value field, type : proxy:port

License Connection through Proxy Erroring again

https://forum.lightburnsoftware.com/t/license-connection-through-proxy/41035/11?u=jeffs The license connection through the proxy has stopped working again. Are you aware of any changes been made to the license portal network. Our white list has not changed.