Hi!
I just downloaded the trial version for MacOS (using macbook air M2, MacOS Sonoma).
The version was downloaded from the official site (Download / Trial – LightBurn Software) and I assume it’s the newest version (1.5.02).
I can install the software and can open it to the start screen.
When clicking on “Start your Free trial” an error window opens with the following text “Failed to connect to the server due to network error”
My internet connection is working.
I have seen that others have had the same problem on the forum. There also appears to be some solutions found for windows users.
Would appreciate if someone could help with this problem from a MacOS perspective?
I can connect to the link, but don’t have a login.
I have innactivated my firewall, VPN and other types of security software. It didn’t fix the problem.
It’s a bit of a longshot but I seem to recall some of the Mac computers needing Rosetta. I think it was for RISC architecture which is Apple silicon (as opposed to intel). I’ll look into it.
Rosetta installation should not be the problem, as i can install and open the software, the problem is with activating the free trial.
However i tried Installing Rosetta (2), no luck with that either.
Got it working. Not really sure what I did or didn’t do.
The only difference I found from previous attempts was that i updated a my VPN that had come with a new update (Nord VPN).
Although I don’t think that was the problem/solution, because earlier I couldn’t get it working even if I had shut down VPN completely.