How to switch license

[kdpmotorsports (Dean Purks)]

Hello,
I got a new laptop how do I go about switching the license from old to new laptop.
Thanks Dean

[bernd.dk (Bernd)]

Moving LightBurn to Another Computer - LightBurn Documentation

[ednisley]

@kdpmotorsports

switching the license

And, when you get to moving the license itself, the links are in the upper right corner of the browser window you’re looking at right now:

[kdpmotorsports (Dean Purks)]

Thank you I’ll do this shortly today.
Thanks

[kdpmotorsports (Dean Purks)]

Where exactly is the info to switch the license. Thanks

[ednisley]

@kdpmotorsports

Where exactly is the info to switch the license

Hover the mouse pointer over the words License Management in the upper right, as shown in the screenshot I provided, to drop down the list of topics. Click the License Portal line, sign in using the email & password you used when originally activating the license, and do the deed.

Some background:

How to access the license portal to manage your own activations

The license system used by LightBurn has a web portal that users can access to view the computers on their license, and do some basic tasks like view the computers activated on your license, deactivate unused computers, or process an Offline Activation . If you purchased your key from LightBurn directly, you will have access to this portal. If you purchased from a 3rd party vendor, we will need to assign your license key to your email address for you to gain access. Contact us at support@lightb…

The other lines in that dropdown provide access to copious doc on various licensing issues.

You may find the last topic on Moving to a New Computer of interest if you have not already transferred all the settings from your old laptop / computer.

[kdpmotorsports (Dean Purks)]

Thank you I feel like an Idiot I didn’t even see that.

[bernd.dk (Bernd)]

…you just haven’t been wearing your right glasses,

“idiots are those who know better but don’t want to” - doesn’t apply to you

[ednisley]

@kdpmotorsports

I didn’t even see that

Kinda like me:

• Put a tool down on the workbench
• Look away
• It vanishes
• Search the basement
• It reappears exactly where I put it down

Poltergeists, I tell you!

[kdpmotorsports (Dean Purks)]

And it continues,forgot my password clicked on forgot password waiting for an email response to reset password nothing still waiting and nothing in spam folder.

[ednisley]

@kdpmotorsports

And it continues

Beyond this: support@lightburnsoftware.com

[kdpmotorsports (Dean Purks)]

I still have a slight problem with the resolution lightburn is oversized and the cut settings editor goes from top to bottom any ideas.Thanks

[ednisley]

@kdpmotorsports

any ideas

Perhaps:

LightBurn 2.0 - Windows Scaling Issue

Hello Windows Version Only We are aware of an issue with DPI scaling on Windows with the release of LightBurn 2.0. Thank you for reporting and drawing our attention. We are working to resolve this with an upcoming patch, due shortly. With the 2.0.00 release, we completed the necessary upgrades to the Cross-Platform Framework we use (Qt). For a small number of users, this affected Windows Scaling settings (causing compounding scaling). For some, this change altered the expected display of the …

[kdpmotorsports (Dean Purks)]

I’m sorry this is not for 2.0 it’s for 1.7.08 I switched to a new laptop and have the problem, I should have stated that.

[ednisley]

@kdpmotorsports

• it’s for 1.7.08
• the cut settings editor goes from top to bottom

First:

Settings/Preferences - LightBurn Documentation

If the new laptop has a smaller screen resolution than the old one, all the various windows will look much bigger.

In particular, the stack of windows over on the right must share however many vertical dots the screen has: what fit on the old screen may not fit on the new one, even after you resize them as small as they’ll go.

If the new laptop screen has a zillion pixels, then you likely have a misconfiguration involving Window’s High DPI Scaling settings, in which case the link for V 2.0 will be helpful.

[kdpmotorsports (Dean Purks)]

I’ll try that and let you know.