I can't get my computer to recognise my laser

[Jme68 (Javier Varela)]

Hello, I have a 1060 laser with Ruida, I use LightBurn 1.0.06 in a MacBook Pro running BigSur; I have the DSP license and everything but when I plug the laser to my computer it just won’t recognize it, I tried making it manually but nothing. My brother has a laptop with windows and has the trial version of LightBurn and in that laptop I was able to connect it, it didn’t recognized it either but when I did it manually it worked. I tried exporting the file to my computer and even though I did it successfully it still doesn’t want to recognize that the laser is plugged

[sutick (Steve Utick)]

You likely didn’t install the USB Driver for the Ruida controller. Re-run the LightBurn installer, and on the last screen, there is a checkbox to install the FTDI Driver. Click that checkbox, and it will run the installer for the driver.

[Jme68 (Javier Varela)]

I tried but there aren’t any screens; once I run the installer it just opens LightBurn and asks me to add a new laser. No checkbox, nothing I don’t know how to install them.Do I have to have the drivers installed separately? I looked other people’s problems and stuff and I’m quite confused right now.

[sutick (Steve Utick)]

Make sure you are re-running the original install executable (LightBurn-v.1.0.06.exe) The last screen of the install is this one. You need to check the box to install the FTDI driver. If you’re not seeing this screen, you’re not re-running the install.

[Jme68 (Javier Varela)]

Yes I am… But MacOs is not like windows, I even uninstalled it completely and installed it again

[sutick (Steve Utick)]

Ah, I didn’t catch that you were running Mac. There are a lot of issues with USB on Mac. There is a lot of info in this thread: Macbook doesn't recognize my ruida machine - #19 by LightBurn

In the end, it might behoove you to switch to Ethernet. It’s way more stable, and a lot faster in the end. USB and Mac have had issues for a long time. (Mac issues, not LightBurn caused)

How do I connect a Ruida controller with Ethernet?

Setting up a Ruida controller to connect via Ethernet isn’t hard, but it’s not quite as simple as just plugging it in. Follow these steps: 1) Get the IP Address of your computer: For Windows: Open a command prompt (click the Start button, type CMD, and hit enter). Type IPCONFIG and press enter. You’ll see something like this: [image] The one labeled ‘IPv4 Address’ is the interesting part - this is the network address of your computer on your local network. The first 3 groups of numbers …

[Jme68 (Javier Varela)]

Haha, no problem, thank you very much I think this will help me

[Jme68 (Javier Varela)]

Yeah… So… I ended giving up xD. I changed to windows And it works perfectly, just one little question where the heck is the button to distribute obects in the space? I only see the button to align them

[berainlb (PY)]

You have 2 ways of doing this:

[Jme68 (Javier Varela)]

It only let me do the “move h together” and “move v together” the other options doesn’t appear

[berainlb (PY)]

Do you have 3 or more objects selected? If not, those actions are not applicable.

If you’re still having a problem send a screenshot of your setup.

[Jme68 (Javier Varela)]

Also as you can see it doesn’t appear in the tool bar

[berainlb (PY)]

That’s odd. It’s behaving as if you’re in Beginner mode but I don’t see any indication of that in your screenshot.

Go to Edit->Settings. Disable Beginner Mode if currently set. If not set now, try setting it once and then unsetting it.

Not sure why else you wouldn’t get those options.