I paid for Lightburn Pro but it won't update and theres no way to contact support so WTF!

[parsec (FerAS)]

You can also check License Portal:

How to access the license portal to manage your own activations

The license system used by LightBurn has a web portal that users can access to view the computers on their license, and do some basic tasks like view the computers activated on your license, deactivate unused computers, or process an Offline Activation . If you purchased your key from LightBurn directly, you will have access to this portal. If you purchased from a 3rd party vendor, we will need to assign your license key to your email address for you to gain access. Contact us at support@lightb…

Or your Firewall:

“Failed to connect to server due to server error” message:

“Failed to connect to server due to server error” message: Server error means that the software isn’t able to connect to the license server for some reason. Try again to make sure it wasn’t a temporary glitch. If you have a firewall, you might need to tell it that LightBurn is allowed to talk to the internet If you have a firewall, you can whitelist api.cryptlex.com port 443 (the license server) If you are behind a proxy, you may need to enter the proxy details into the license screen in Light…