Laser freezes as lightburn goes on

Hi everyone, I have a problem, about halfway through a photo incision lightburn makes the laser stop suddenly and messes up all the work. The green scroll bar and the time continues to go but the laser remains stationary, in the end I am forced to press stop. I attach photos of the screen

Nessuno sa darmi una risposta ?

Does this happen with every job that does “photo incision”? Also what does “photo incision” do? Is this a grey scale image you are trying to burn? Also I have a NEJE MASTER 2S MAX. Would this be similar to your machine?

Succedeva nei lavori un pò lunghi (40 min.) ora pare che va tutto bene, riesce a completarli. Praticamente ho collegato la spina usb C sulla parte dietro del pc dove c’è la scheda madre. Prima la collegavo sulle porte frontali usb

Aggiornamento… Niente problema ripresentato dopo aver aggiornato la versione 9.23 quindi tutte le prove fatte sono nulle, non centra niente ne il cavetto ne le porte usb ne le impostazioni di lightburn. Ho reinstallato la 9.22 precedente e pare che per ora riesce a completare il disegno

Si è un immagine in scala di grigi

It isn’t Lightburn making the laser stop - your laser controller has stalled and given no indication to LB, which carries on as if it was working normally.

The problem is at the laser controller, quite likely due to poor grounding resulting in static buildup that trips the controller out.

this is a reference, but with the Ortur, which is very similar in construction: ORTUR LASER MASTER 2 - Service Notice - Grounding

Allora come mai lo fa solo con lightburn ? Con il software neje e grbl va tutto ok, non si è mai fermato. Comunque ho scaricato la versione precedente 9.22 e pare che non fa più questo problema nemmeno con lightburn. Vediamo con l’utilizzo se torna questo blocco…

Eventualmente come risolvo il problema della messa a terra ?

Grazie

I don’t speak Italian.

Hello,

Unfortunately after days and days of trying to understand the problem I still haven’t been able to solve it, I changed the USB cable with a quality one, I removed all the power saving functions from the PC, I reinstalled various previous lightburn versions but the problem remains, for example at some point everything stops and the screen that I attach in the photo in the link remains. This problem occurs “only” with lightburn, with all other software the laser (neje master 2s plus) is perfect. I really hope for your help to solve it because unfortunately I gave up …