choochoo7
(choochoo7)
June 29, 2024, 3:47am
1
can’t get the laser to shut off at all. every time i try to engrave anything it just makes a black patch. never does the design
jkwilborn
(Jack Wilborn)
June 29, 2024, 12:12pm
2
You need to give us some information to work with…
Folks,
When asking for support for LightBurn via this forum, email or anywhere else, please keep the following tips in mind for the fastest and most helpful answers.
[How to Ask for Help and Troubleshoot Fast]
Please provide these details:
What machine do you have?
What controller does it have , and what firmware it is running?
Are you running the latest version of LightBurn?
Is the issue new, or has it happened before? What kind of computer is it, and what Operating System is i…
dgrant
(David Grant)
June 30, 2024, 8:44pm
3
I agree with Jack. Also, if the laser is on continuously, that’s extremely dangerous. More information needed for sure. I’d be checking USB cables, check with the manufacturer. Certainly, be very, very careful when you turn on the machine