He’ll i have neje 2 smax Lazer, yesterday download lightburn I make some projects and after I click in frame and go down with noise brrr and don’t stop …
You have not provided enough for us to offer assistance. Please read and provide the following, and we can go from there. 
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Hello I have neje master 2 max with Dell laptop windows 10 64bit I wave download newest version when I make first engraving it is OK after go wrong…
Are you saying you got things resolved? 
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This is not the best way to get assistance. “Same issue…”? And what is this issue, exactly? Simply saying “me too”, does not provide any detail as to what you are trying to do and the results you observe. You need to share more, to get anything of real value to addressing what you are wanting to accomplish.
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The issue is in lightburn programm put an image for exable in position 300 x 440 after put frame and laser go down left with motors make noise and don’t stop , if I click in home position go there and it is OK… laser is brand new … what I can do ?
I’m not following you. Drop your .lbrn2 file on the edit window and it will upload we can examine it.
Did you follow this?
https://lightburnsoftware.github.io/NewDocs/CommonGrblSetups.html
and understand this?
https://lightburnsoftware.github.io/NewDocs/CoordinatesOrigin.html
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No nothing resolve … download and older version and problem is the same…
I returned the machine… Bought a Ortur Max Pro 2 and am awaiting delivery. You can delete my previous post.
Too bad you couldn’t get it to perform as expected. Good luck with the Ortur.
Thanks Jack… I assembled the Ortur and now have a new problem. With a new Ortur Max Pro 2 and Lightburn 1.0.0.4 My new issue is the Flame detector errors and I cant complete any cuts.
olf 170. [msg: flame detector active,ambient infrared value:0
I’ve opened a new support ticket and just awaiting a response.
$261=0 on console to disable it
A reading of envorioment of 0 meansyou have direct sunlight on the sensor, it will over power the UV sensor.
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$261=0 does nothing. Also a totally dark garage doesn’t change the error.
I figured as much as far as it being a hardware issue. I removed the panel to insure molex connector was secure, taped over the flame sensor , turned off all lights in my garage and in near zero ambient light. However, the flame sensor still errors out.
I have a hardware ticket open with Ortur , awaiting a response.
Thanks
Dave
Then whatever is stopping your machine is NOT the flame sensor
Assure you $261=0 disables it
can you post a full console log if you get a failed engrave?
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Console output:
Waiting for connection…
ok
[ORIGIN: China]
[PRODUCER: ORTUR]
[AUTHOR: ORTUR]
[MODEL: Ortur Laser Master 2 Pro]
[OLF: 170]
[DATE:19:08:08 - Jul 12 2021]
[VER:1.1f(ESP32).20210403:]
[OPT:VNMZHSLW,15,1024,3]
Target buffer size found
ok
Homing
ok
File imported in 2 milliseconds
Starting stream
Layer C00
ALARM:2
G-code motion target exceeds machine travel. Machine position safely retained. Alarm may be unlocked. (Right-click the ‘Devices’ button to reset the connection)
On or near line 4:
Job halted
Stream completed in 0:00
[MSG:Reset to continue]
ok
Ortur Laser Master 2 Pro Ready!
OLF 170.
[MSG: Flame detector active,Ambient infrared value:0]
Grbl 1.1f [’$’ for help]
[MSG:’$H’|’$X’ to unlock]
[MSG:Caution: Unlocked]
ok
Thats the problem
question. Job start type
Absulute coordenates?
Can you type in console $#
Press enter
An array of values will come out, can you post that here?
Or better yet, if using absolute coordenates Type in console
$RST=*
Press enter
Then try again
same errors after entering the console cmd
Waiting for connection…
ok
[ORIGIN: China]
[PRODUCER: ORTUR]
[AUTHOR: ORTUR]
[MODEL: Ortur Laser Master 2 Pro]
[OLF: 170]
[DATE:19:08:08 - Jul 12 2021]
[VER:1.1f(ESP32).20210403:]
[OPT:VNMZHSLW,15,1024,3]
Target buffer size found
ok
Homing
ok
$RST=*
[MSG:Restoring defaults]
ok
Ortur Laser Master 2 Pro Ready!
OLF 170.
[MSG: Flame detector active,Ambient infrared value:0]
Grbl 1.1f [’$’ for help]
Starting stream
Layer C00
ALARM:2
G-code motion target exceeds machine travel. Machine position safely retained. Alarm may be unlocked. (Right-click the ‘Devices’ button to reset the connection)
On or near line 4:
Job halted
Stream completed in 0:00
[MSG:Reset to continue]
ok
Ortur Laser Master 2 Pro Ready!
OLF 170.
[MSG: Flame detector active,Ambient infrared value:0]
Grbl 1.1f [’$’ for help]
[MSG:’$H’|’$X’ to unlock]
[MSG:Caution: Unlocked]
ok
$#
[G54:0.000,0.000,0.000]
[G55:0.000,0.000,0.000]
[G56:0.000,0.000,0.000]
[G57:0.000,0.000,0.000]
[G58:0.000,0.000,0.000]
[G59:0.000,0.000,0.000]
[G59.1:0.000,0.000,0.000]
[G59.2:0.000,0.000,0.000]
[G59.3:0.000,0.000,0.000]
[G28:0.000,0.000,0.000]
[G30:0.000,0.000,0.000]
[G59.6:0.000,0.000,0.000]
[G92:810.000,460.000,0.000]
[HOME:0.000,0.000,0.000:0]
[TLO:0.000]
[PRB:0.000,0.000,0.000:0]
ok
$rst=*
[MSG:Restoring defaults]
ok
Ortur Laser Master 2 Pro Ready!
OLF 170.
[MSG: Flame detector active,Ambient infrared value:0]
Grbl 1.1f [’$’ for help]
Starting stream
Layer C00
ALARM:2
G-code motion target exceeds machine travel. Machine position safely retained. Alarm may be unlocked. (Right-click the ‘Devices’ button to reset the connection)
On or near line 4:
Job halted
Stream completed in 0:00
[MSG:Reset to continue]
ok
Ortur Laser Master 2 Pro Ready!
OLF 170.
[MSG: Flame detector active,Ambient infrared value:0]
Grbl 1.1f [’$’ for help]
[MSG:’$H’|’$X’ to unlock]
[MSG:Caution: Unlocked]
ok
Ortur tech support sent me firmware v1.72. Installed it per instructions and now my machine is functional.
Frustrating, but a simple fix. Glad it’s up and running.
Have fun 
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