My computer poo'd itself

[Wheelz (Peter Wheeldon)]

I’ve removed my HDD from the stuffed iMac and put it in another one and tried to open a project but it displayed with the old diode config. Can I copy the prefs.ini file from my windows pc to this one and transfer the license? Is the prefs.ini file cross platform compatible?

[Rick (Technical Evangelist)]

Yes and yes.

How do I move my license to a new computer?

If you want to move an install of LightBurn to a new computer, follow these simple steps: Run LightBurn on the current machine Go to Help => License Activation and Trial Click “Deactivate License” to remove the license from this machine LightBurn will automatically quit [image] Run LightBurn on the new computer Enter the license key when prompted That’s it! Note that if you have a hard drive failure or cannot run LightBurn on the old machine for some reason, you can use the license porta…

How to access the license portal to manage your own activations

The license system used by LightBurn has a web portal that users can access to view the computers on their license, and do some basic tasks like remove a computer that has failed. If you purchased your key from LightBurn directly, you will have access to this portal. If you purchased from a 3rd party vendor, we would need to assign your license key to your email address for you to use this (email support@lightburnsoftware.com with your name and license key to have us do this). To access the l…

If you experience any issues, please email suport@lightburnsoftware.com, and we can assist you there. We want to avoid exposing your personal information here in public.