Version 1.0 - MacOS issues with Ruida

I removed your support data to keep the thread a little more compact - we don’t actually need it for this, at least not right now. (and it’s still available in the edit history of the message, which we can see, if we do need it later)

Version 1.02 worked for a week on Rudia Mac OS Big Sur. I worked yesterday but not when I turned it on today. rebooted everything and still laser head doesn’t move. I’ve gone back to 9.24

I tried this latest version today on my macbook air m1. Unfortunately it froze so I have reverted back to 9.20.

Same issue, anxious for the patch to come out.

When will this be released?

I am not understanding this question as worded. LightBurn has provided Grbl-M3 support for a very long time.

If you are asking about the patch, we have released. LightBurn 1.0.01 patch release – LightBurn Software

But you say, “Same issue…” then ask about Grbl-M3. You have Ruida listed in your ‘Machines’ section of your forum profile, which has nothing to do with any flavor of Grbl. Very confusing. What are you after, exactly?

Sorry, I was specifically referencing the new patch. I downloaded the beta and it’s not solving the problem.

We released 1.0.01 patch, so you should try that version, not beta.

You have not shared much again. What OS are you using? How are you connecting? And, what does “same issue” mean, exactly. What is or is not happening?

Now I see you are posting in another thread. Same Issue? If so, please pick one post to report the issue. You are making more work than is required.

Connecting via USB. I’m using Big Sur 11.5.1 and the new beta 1.0.01 patch I found in the forum as well as 1.0.02. When running a file it’s stopping mid stream without a predictable pattern, some jobs run complete. When tracing it may do one leg of a rectangle, maybe two then stop. Very strange. I’ve also tried my other macbook with the same result. Switched to a pc and we’re back running production perfectly.

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

This is unfortunately what we’re seeing with MacOS Big Sur as well. We’re working on a solution that will bypass the driver altogether, but it won’t be a USB connection.

2 Likes

@LightBurn so I have run several times just fine but now all the sudden I am back to the issue I was seeing before. I am still on the 1.0.2 from a few nights back. The counter starts counting up but then the job never actually starts.

Isn’t there two existing solutions / alternatives that already exist?

  • Connect the Ruida controller via Ethernet
    :arrow_forward: OR :arrow_backward:
  • Save the Lightburn project to a USB thumb drive (and plug that in to the Ruida USB flash drive port)

The root cause of this is Mac OS and the FTDI chips in Ruida controllers (arduinos, lighting controllers etc…) due to Apple’s built-in “FTDI” (USB to UART) drivers that don’t play well with the 3rd party drivers also being installed on the computer.

I don’t have or use a Mac. Has anyone tried uninstalling the FTDI drivers from their Mac to see if this resolves the issue? That is what I am reading as the resolution for some.

Very interesting info in this thread:

https://www.ftdicommunity.com/index.php?topic=547.0

Just one more piece of trouble shooting feedback, I can cut lines, but can’t fill images on mac. Sure you realize this but just wanted to get that out here.

It all comes down to the size of the file being sent. Small files go through quickly, but once the size is large enough, the transmission throttling becomes really important, and that’s when it fails.

I have been communicating with my Ruida control over ethernet and have not had any problems. Even with the previous version.

Ethernet is completely unaffected by these issues.

Just tried the latest build and so far so good. I just ran 6 different files (with lots of parts) dry (no laser) and so far no issues. I could roll back before Big Sur if I needed to with no major issue.

Anyone else following, please post any results you have with the new version in the thread linked above.