I am connected via USB when I sending my jobs to the Artisan. I do it with Luban and LighBurn. If I do the job with Luban and open/close the door, Laser is off. If I do it with LB and open/close the door, Laser swichted on … that is all what I can say. Therfore I would think it can’t be a firmware issue. If it would it should be the same in both cases. Only my 2 cents. But what this mean from LB console?
Enclosure door close
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subscribe cmd[12:a1], period!
Not sure, that’s all coming from the SnapMaker firmware, not LightBurn.
I’m waiting to hear back from a colleague to see if he can reproduce the issue.
@adammhaile Hi Adam, any update so far? What I found out … If Artisan is connected to nothing, laser is constinously off. If laser is connected via USB and Luban the same. Only if Lightburn is connected via USB to the Artisan the laser switched on if I open and close the door.
We have been unable to replicate the problem.
I believe you that it only happens with LightBurn but I’ve gone over the emitted gcode multiple times and while it’s different from Luban it’s not different enough that it should matter (especially when we can’t replicate it with the same machine). We emit an M5 which should turn off the laser… either the firmware you have is not respecting that or, more likely, it’s an electrical fault somewhere that’s causing weird behavior.
I understand that response is frustrating, but without being able to replicate the issue there’s nothing else I can do currently. If it is something specific to LightBurn causing the problem I can’t actually narrow down what specifically is doing it.
I have a Snapmaker 2.0 A350 - in the controller/enclosure settings there is an option to switch off the door detection switches. Not sure if this is the same for Artisan? Worth toggling it off and trying again.
@adammhaile if it is a single case issue no worry … I can handle it. It you are not able to reproduce the issue all fine for me. No fustration on my site.
Hello @adammhaile , if we summurize, where are we at? and which version will support the module please?
1.4.02 which should be released this week.
@adammhaile I found also a new beta 1.5.00 … are the changes part of this beta?
Not yet - I need to pull over those changes.
1.5 is still pretty rough
Thank you adam. I founds the Snapmaker Artisan as a choice for devices in the new Beta version. Therefore my question. I would guess it will be the same in the upcoming version 1.4.02. Would mean we should choose the new device setting for Artisan?
No, that feature (the artisan specific new device option) won’t be out until v1.5. I made the rotary fix directly on the 1.4.02 patch branch but just haven’t pulled it into 1.5 yet. So if you are using an Artisan don’t use 1.5 yet.