Yes but then which asset do I choose? I tried them all and only one actually downloads to my computer. But then when I click on any of the items in the downloaded folder, nothing happens.
@Born2BlossomDesigns, Did you have LightBurn running successfully using a previous version? If so, the link I provided is the entire collection of all past releases. Select the folder of the version that was working, and you should see a list of that version for Windows (64bit and 32bit), Mac and Linux releases. Download the one you need for your computer, then double click that downloaded file to launch the LightBurn installation.
Windows 10 , ruida controller… also same issue. laser offline, cannot communicate. rolled back to 22 and it works perfectly.
Same here - glad to know its the software and not something difficult to fix. Guess Ill be staying with .22 for a while…
Please explain what this means. We are trying to understand the technical aspects and the details matter. 
Same here indicates that upon updating to .23 I like many other cannot send jobs to my controller.
I’m now having similar problems sending work to my machine. But in my case, it happened a little strangely. My machine stopped about 80% through a job. This was the first job I burned after updated to .23. After cold booting both computer and laser, I re-installed .22 and it works fine.
I connect via USB. I’m running macOS Big Sur 11.2.3.
I hope this is helpful.
V/r
DB
I am having the same issue. The lightburn won’t connect with the Ruida after I updated the software to 0.9.23. I have Mac OS Catilina and 445G controller. With the older models the software keeps crashing due to the camera interface crashing or something. Back to 0.22 it is…
MOS Catilina here. Same issue.
On a side note, do you need to always recalibrate the camera with new software instillation. It is not recognizing the camera anymore. Anyway to save the settings like we do for the controller?
Thanks!
A
I’m running on Mojave and having the same issue! It was cutting and as soon as I updated it the machine stopped moving, it’s showing in the control panel as it was running a job, but nothing happens!
ha! Ooops … sorry I typed in a flurry… so I’ve now reverted back to 0.9.22 and that’s working fine but for 0.9.23 I was able to send jobs to my laser when I created shapes from within lightburn. When I imported/tried to open any files I had created in illustrator I was not able to send the job to the laser.
When I say it would not send, there was no error message flagged so I thought it was all fine but when I went and used the laser trackpad to get the file - there was nothing there… I connected via USB and followed the exact same steps that ‘doublekscreation’ & ‘Zturn’ noted in the above thread. I can control the framing of the job from my laptop but the job does not start from my laptop.
I’m on macOS Big Sur. Not sure how I restart my Ruida 644XG as ‘Zturn’ suggests this could fix it.
Same issue working great until I updated to .23 using Mac. worked great yesterday.
Extremely frustrating working on a large commercial job…
Just updated to .23-2 and it goes 90% and stops this is the exact thing that happened with the .21 update it didn’t work then would go to 90% just a bit frustrating
I cleaned out the local Apple store a few days ago, and now have four different systems - Intel / Mojave, Intel / Catalina, Intel / Big Sur, and M1 / Big Sur.
I’ve been working through the serial transfer code for the past two days solid, and I now have what appears to be reliable communication on the first three systems (I haven’t tested M1 / Big Sur yet). I’m going to get builds posted online after doing a bit more testing.
I will post a link to those builds to this thread so anyone who wants to try them can do so. If you do, please give feedback as to whether it worked for you or not, and with what kind of system, so I can figure out if we need more coverage or not before releasing into the wild.
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Ok, these links are to the various test builds that will eventually become release 0.9.24:
Anyone having issues with the current release, please download from the appropriate link above, try it, and post your feedback in this thread with the following info:
- What version did you download?
- What OS and controller do you have?
- Did it work, or fail?
I’ve tested this on all the systems I have, and it has worked for me. This does not address the issues with camera connections on Big Sur, but the Mac (Older) version might work for that.
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It works.
Downloaded the MacOS (Older)
I have 10.15.7, Ruida 455G controller.
Camera still causes the software to close unexpectidly, but software appears to be communicating with laser and making cuts.
Running on a MacOS Mojave, Ruida RDC5121 controller and now it worked with the new link 
Ok so I just updated LightBurn (the one you have the link here so like 0.9.23.3?) it is now fully completing jobs!! Here is some feedback I have I know you said in the post there was some camera problems I have Big Sur and a Logitech camera it is partially working I can see the laser working but it will not put a picture in the workspace also loving the dark mode!!! It needs a bit of tweaking some of the tool bar buttons are a bit hard to see as I’m sure you are aware.
This is known, and not going to be quick to solve unfortunately. Can you try running the non Big Sur version to see if that works with the camera? And yes, Dark Mode was forced on us by the Big Sur version, so we’re going to need to add code to detect that and negate all the icon images and text colors. That’s going to take some effort.